Getting Started

Getting Started

In this section you will find some helpful tips on making sure your Insurance Corporation of British Columbia (“ICBC”) claim gets started in the right direction especially since a new, and very restrictive, injury “cap” scheme will apply to all accidents on or after April 1, 2019. You will also find some general information about ICBC and how the corporation works. There is also helpful information on what to do if you are the driver being sued because of a motor vehicle accident. Overall, the best starting point is to read through the articles in this section before you begin the ICBC process.

These articles will familiarize you with the ICBC process and give you a general idea of what to expect. If you are unfamiliar with the process, you will be giving ICBC the upper hand in their dealings with you. A lack of knowledge may result in a poor outcome for your claim and likely a “minor injury” designation, giving rise to very limited compensation for your injuries.


Introduction to ICBC

The First Steps to Take Immediately After a Car Accident 

Initial ICBC Reporting Requirements

Initial Medical Care

Time Limits on Advancing an ICBC Claim

Initial Dealings with the ICBC Adjuster

The ICBC Adjuster- Wearing Two Hats

ICBC-The Determination of Liability

ICBC’s Internal Review Process

Dealing with More than One Insurance Company

Keeping a Diary

When I am Sued because of a Motor Vehicle Accident

Limitation Periods